Xfinity issues with ps4 jmscott45. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time What is a DNS server for PS4 and PS5? The Domain Name System or DNS for short works like a phonebook in that when you type any URL address into your internet For the past few months my boyfriend and I have been using the xfinity wifi pass for our main use of wifi as we are not home often. XfinityKei +18 more. 1. I can't connect my PS4 or other devices because when I try it says they are paused. We understand that problems and issues can be frustrating to resolve, but we ask that you refrain from using inappropriate language in our community. for some reason my ps4 constantly disconnects from the wifi and its been doing this alot more today. Still not working. Had problems logging into a game, checked connection, sometimes it fails for ps network sign in, sometimes it fails for NAT type, sometimes the download speed, and Invest in a separate router and get rid of xfinity equipment. Support. For the past few days, I have been having connection issues on specific games on both my PC and PS4. 0 Gbps. J. com. Recent updates on firestick? 8. When the Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Official Employee The game has multiple servers associated with it and it seems to be prevailing issue that only Comcast users are affected by this lag. (PS4, XBOX). Xfinity Mobile: Utilizes the network with the highest RootMetrics® 5G reliability rankings in 1H ‘24. The only way I could connect to MW was to use my Xfinity hotspot which sucked big-time. The far more relevant question was whether the issue was on my side or Xfinity's. . Checking for any Posted by u/ramonrey209 - No votes and 11 comments Watch TV series and top rated movies live and on demand with Xfinity Stream. Select "Xfinity Support" from that list • An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Removed PlayStation 5 from known devices in Xfinity app to get the app to ensure Xfinity app refreshed the IP address when reconnected (Xfinity app > Connect > selected PlayStation 5 in list of Devices Not Connected > Device Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: The Sauce Master (@saucemasterrenz) reported 5 minutes ago. I’ve tried port forwarding and the DMZ for my PS4’s IP address. @user_ba635 thank you so much for reaching out for help with locating a paused device. If you have not already, please review both the Posting Guidelines and Rules here on the sub. I know it is ISP related as my friend who lives next to me is not experiencing these problems, on a different provider, and Ubisoft made a post on their forums stating that there were problems with users on Comcast on their servers. Xfinity Speed Test. We will first change the DNS and then also check the connection to I have 2 xfinity kart codes (1 for a Switch user and 1 for a PS4/Xbone user) to give away before the redemption period ends. Reply reply CCEthanP Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. View community ranking In the Top 5% of largest communities on Reddit. Xfinity StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. I’ve even tried a proxy server and using Google’s DNS servers when setting up the PS4’s internet connection. Just like PS5, you can change DNS on PS4 in a matter of minutes. I am a bot, and this action was performed automatically. I live with a roommate and we both have ps4's. Which is weird, because my network didn’t change and it was working fine three days ago. Nothing works. I know this isn't SE fault, and I can't Having constant issues with the party system that everyone else is also having. And Xfinity has a fast speed I have it. user_3d1638. Is there a specialist Team who understands the system and can pinpoint the problem? Xfinity here. How can I get help? Every time I call xfinity customer support they say I need to speak with arris but arris says this is an xfinity issue. Try checking the hotspot's network band on another device to If you cannot get a wired connection in there, you will either want to upgrade to a better router (not a comcast one), add an access point as close as you can, or put in a WiFi repeater (TP-LINK A step by step into getting xfinity Wi-Fi on your Ps4 to work. i can be in a lobby for 3-4 hours with friends, other times im lucky to make it a half hour. When they bumped it up to • The "To:" line prompts you to "Type the name of a person". Common PS4 network issues with Xfinity WiFi include failed connections due to password errors or interference, slow/interrupted connections from congestion or outdated routers, and failure to detect Xfinity networks possibly due to hidden My Ps4 seems to keep dropping Wifi and Bluetooth Connection to where my controllers cannot connect and there is no internet on the ps4 until i turn off the Ps4 and back on again i know its not the Ps4 because i have had no problem with connecting my conrollers before i had internet set up, and i know its not the controllers because both of my Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I’m now Common PS4 network issues with Xfinity WiFi include failed connections due to password errors or interference, slow/interrupted connections from congestion or outdated routers, and failure to detect Xfinity networks possibly due to hidden I’ve tried port forwarding and the DMZ for my PS4’s IP address. The problem is: It accepts my e-mail but tells me my password must be 10 characters. " As @EG described above, Comcast's Gigabit service was originally 1. All you need to do is navigate to the ‘Network Settings’ section on your PS4, and search for available networks. I have assigned it a stat Hello Xfinity, There was a service interruption in our area for roughly 30 minutes or so. 99/mo), Netflix Standard with ads ($6. Difficult to . Learn how to check for Xfinity service outages using the Xfinity app, xfinity. Big Disappointment. xfinity. Everytime I try to play anything online on my PS4 it kicks me out after a few minutes. Sign in. Ans: If your PS4 is repeatedly disconnecting from Xfinity Wi-Fi, several potential causes exist. its something on the xfinity network struggling to resolve the playstation network domain name when it comes from my PS5. Stream your favorite shows and movies anytime, anywhere! What is the process for escalating a xFinity internet (WiFi) issue that can not be handled by the standard Xfinity Support Team? Multiple visits to the house at $75 a shot has produced nothing except cost me lost wages. When the servuce came back on my PS5 and PS4 are not connecting to the internet. The amp was fine with the older Xfinity technology but not with X1. My Comcast password is 8 characters. One possibility is that the network signal is too weak, so moving the router closer to the PS4 might help. Let's test the speed to your device. This isn’t an issue with modern warfare’s servers, other games have the All I know or care about is that a service customers pay for is replete with technical issues. com This helps determine if the issue lies with the console’s USB ports rather than the controller. It’s never slow!! Dinkel (@Hinkel11) reported 33 minutes ago from Shorewood Forest, Indiana Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. All other apps load no problem. setup static IP for ps4. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Please know that this is not an issue with your Xfinity service and HBO is aware of the issue and is working on a permanent fix. Therefore, I know the problem is not my device. Connectivity to PS4. The first thing to do to repair Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Because this sounds like a separate issue from the one OP posted about, please begin your own thread and provide a description of the issue you are experiencing. I go into the app to try and fix it, Xfinity App. Just to be clear, I don't own a PlayStation but the issue looks similar for me with several Apps in my phone and my Google Home not working for almost 3 months due to the IPv6 issues. How to change DNS on PS4 – Settings. You have two things going against you with your setup: the crap wifi card in the PS4, Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Need Typically speaking, our Xfinity is stable & strong - very few issues with the internet or TV, we can stream without problems, fast download speeds, etc. 2. There was a service interruption in our area for roughly 30 minutes or so. All the other devices work fine - laptop and PS4 reports no problems on NAT. WiFi is still up and running on all other devices but never seems to come back on my PS5 unless I test the connection or restart the PS5. Reply reply Xfinity Internet and Xfinity Mobile customers access to Xfinity WiFi hotspots included, others only with NOW WiFi Pass unless special conditions apply. Saturday, December 16th, 2023 4:08 PM Since the issue seems to only be effecting Thankfully, connecting your PS4 to Xfinity is a fairly simple and quick process. I have never had this problem before. Sends message to higher ups. 0. playstation. It seems this was an issue a while ago with Xbox One consoles in Comcast Xfinity networks. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more The PS4 is saying it’s not getting barely any strength from the wifi even with the LAN cable connected. its hit or miss for me. it is a rockstar issue not a ISP. You can't run pings on the PS4, but you can probably login to the router and ping your PS4, and see what you get. Instead, type "Xfinity Support" there • As you are typing a drop-down list appears. There are a few points to help. We fixed this by connecting the cable line feed into a new splitter provided by Xfinity and then connecting all the individually room feeds to the splitter. I have no idea why or how this worked, but it was the only thing to fix all of the issues long term. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. After changing inputs on the receiver from cable to PS4 and then going back to cable we get all kinds of various issues. Reply to this comment saying which console you have and I'll randomly pick two winners in about 6 hours and 20 mins (8pm est) Edit: The winners have been chosen SyaoranWesker (Switch) and Mach5Mike (PS4). Everyone I know is either on Time Warner or Cincinnati Bell with no issues and I'm stuck with only Xfinity as an option and spend most of my time logging in. Peacock Premium with ads ($7. Apparently some specific Motorola Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. This isn’t an issue with modern warfare’s servers, other games have the Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Trouble with the TV, mobile phone issues or is the internet down? So it still proves my point that PS4 is better than XBOX. 5 for the devices. U. I know plenty of other people that use their own mod and are able to connect all devices so I am not sure what the issue is with mine and xfinity customer service has been 0 help. Could you provide some troubleshooting I took a deep dive into the issue today as i am a network engineer and logged into the my rented xfinity gateway/cable modem and first thing i did is look for the mac of the device and went to the adavnced settings to the logs, i found out this connection was changing ports every 5-10 minutes in logs yesterday and continuing to do it today, I Go to Comcast_Xfinity r/Comcast_Xfinity • by epic597. Page Loaded - Xfinity Speed Test - Check Your Internet Speed. Offers. as per instructions with no success. Your comment in r/Comcast_Xfinity has been removed. Xfinity Community Forum. If your PS4 controller is still under warranty Ive done multiple things on the PS5 thinking it was their issues as in refresh network settings, add/remove ssid, went to go restart the xfinity gateway/cable modem a couple of times, same thing is occuring. ps4 keeps disconnecting from wifi . I spoke with a Motorola rep who informed me that it's a well known issue for them. Let's take a deeper look at the situation! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. On my old netgear router there was QoS setti My issues with IPv6 were solved last week. russellrice1. Internet. Please contact the moderators of this subreddit if you have any questions or concerns. And through the Xfinity app “Connection is strong”. 99/mo), and Apple TV+ ($9. I took a deep dive into the issue today as i am a network engineer and logged into the my rented xfinity gateway/cable modem and first I have my ps4 connected via a powerline adaptor and it improved my connection so much. Xfinity Apps. Comcast Xfinity outages and problems in Valparaiso, Indiana. But for now Hard reboot the router and then your PS4 and if you can give your PS4 a static i. I'm using a Netgear C7500. Posted by u/mastarofaqua - No votes and 2 comments I was even able to forget device from my Xfinity app and then reconnect to WiFi which it does and right away it says paused. If you have questions about your services, we're here to answer them. user_tb2jcv. Posted by u/nuclearlemonade - 1 vote and 9 comments A step by step into getting xfinity Wi-Fi on your Ps4 to work. Tldr: if you have Xfinity, open your Xfinity app. Sound like the Connect XFi app is It seems a lot of issues are occurring with the email system. No other games had any problem connecting. I wanted to keep troubleshooting in-house with xfinity personnel. I've seen possible fixes where you change the encryption on the router, but I've read that it will make it so other devices can't connect unless I have my ps4 connected via a powerline adaptor and it improved my connection so much. One of the tests I run is to check status. If the issue occurs again, I will attempt additional tests to determine if the issue is on my end, taking the suggestions presented here into account. Find out how we send proactive text messages to customers in outages. Also if the router supports it, give your PS4 priority Because the X1 boxes are so slow, I use my PS4 for Netflix and now since I downloaded Peacock onto my PS4, I want to watch Peacock on my PS4. When I play games on my PS5 every couple of minutes, sometimes an hour or so I’ll get disconnected from the game. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I have four email accts. We have a new Yamaha receiver, Sony tv, PS4, and a 4k box. Your Home Network. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Get help troubleshooting high-definition issues for your Xfinity TV service. A tech came out, couldn't figure out the problem, gave me an xfinity modem and it was a little slow at first, but the problem seemed to go away about a day after. WiFi not tested. 1 modem and their 3rd party app. Uh help. Xfinity App. I'm wondering if it is an Xfinity thing. No issues on my PS4 version, just PC My ps4 and ps3 are connected via wifi and i never really had issues until recently, before my internet was cutting in and out at random then the speeds slow down made a few calls picked up new modems so thats not the problem wifi seems to read about 470+ on my laptop but my ps4 reads any where from 20 to 160 download and 3 upload my ps3 is running less then 3. I went to the Xfinity router specifically for this feature after using my own Arris SBG8300 DOCS 3. I've tried port forwarding but it doesn't seem to work. Problem solved. whats going on and my modem is the new xfi one This thread is Hello, @user_a7679c! Thank you for reaching out to our experts on our Xfinity Community Forum! Our team works around the clock here to solve customer issues and we would love to help you. We'll measure the speed from our servers to this device. G this internet outage been too long. I have set up the accts. The only issue we have is with the Xfinity box, and only when it's set to 2160p resolution. i also have led light connected to WiFi the available to turn on via bluetooth but in the first four months I’ve had no issues for everything being connected. Most modern Wifi-enabled devices are able to connect using this band, but I believe the original PS4 does not have this option. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. From there go to Connect>Your Network Name>Advanced Settings>Port Forwarding>Choose your ps5 as the device and PlayStation Plus for PS4 as the recommended configuration>next then restart your ps5. 0 down Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Start Test. 25 ms versus 5 ms or so over wifi. Wednesday, November 1st, 2023 7:52 AM. However, every time I try to play a game online (typically Common PS4 network issues with Xfinity WiFi include failed connections due to password errors or interference, slow/interrupted connections from congestion or outdated routers, and failure to detect Xfinity networks possibly due to hidden If you were like me, and you have had problems with your Internet and PlayStation and you have Xfinity, then I just solved your issue. What to do? I googled this and tried everything I found. Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. We use the xfinity remote to turn the system on, change channels etc. 4 vs. Can watch on my ps4, so not paramount. I have mine wired and his is wirelessly connected to our comcast TC8305C router. It has worked just fine up until when We are able to connect on our cellular devices just fine and have never had an issue with our laptop up until now. Here I am again. I don't have an ethernet connection to my PS4 right now, so can't check actual ping times for it, but ping times over ethernet should be on the order of fractions of a millisecond, such as . What’s going on xfinity ? Slait Gill However, reconsidering my post, I believe that I was trying to be too specific. Stadia and phones works just fine. 2 Messages. I have had no issues for years and now all of a sudden here we go. If you are checking from the phone or device that is paused make sure your Wi-Fi on your phone is not set to auto A more in depth explanation (from a Comcast employeee, perhaps?) would help better with this issue. We don't subscribe to xfinity video nor do we have video gaming machines (ie PS4, XBox, etc) and don't have games on our PCs, but a problem that Xfinity has acknowledged is an issue many customers also dealing with. NOW WiFi Pass only available on If I wanna connect to my home desktop using Windows Remote Desktop (port#: 3389, protocol: UDP) from outside (say in a restaurant or office) , is the following settings correct (assuming the computer name of my home desktop is NEW-DESKTOP and its Is your PS4 having issues connecting to the internet?#PS4 #Playstation #playstationnetwork 🛒 Check out my Amazon Storefront for the newest & coolest product @user_woeos7, thanks for verifying that. Which, explains why it no longer works on my launch model V1 PS4 either. user_4110e2. Results may vary. That Xfinity has not sent out emails with problem descriptions and status updates just creates more frustrated customers, and comes across as not wanting to actually acknowledge it to the public. Need xfinity to update their version of the app maybe? 3 years ago. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it I'd like to be able to remote play on my PS4 when I'm not at home. This was done by the developer during construction of a new high rise building in 2020. Unplug, replug, system refresh, xfinity runs diagnostic, reboots. But, once I upgraded to the Switch OLED, I had I'm using the Xfinity speed test, and Ookla, with results from various devices below: Desktop-Hardwired: XFINITY - 425 down, 40 up OOKLA - 115 down, 40 up PS4-Hardwired: PS4 speedtest range between 80-300 down, and 5 up PS4-Wifi: PS4 speedtest - 140 down, and 5 up iPhone-Wifi: XFINITY - 170 down, 40 up OOKLA - 250 down, 35 up All I know or care about is that a service customers pay for is replete with technical issues. (PS4, PS5 & Xfinity X1 box) to the receiver. You have two things going against you with your setup: the crap wifi card in the PS4, They suggested to select the closest thing in the "common applications" so i selected "PS Plus for PS4" Then select next to apply; It didn't work at first, but after I restarted the PS5, I was able to connect. In the other link posted by the opening poster, there is verification that using a third party VPN to circumvent the normal routing done by Comcast fixes the issue. If you’re having trouble connecting your PS4 to your Xfinity WiFi network, here are some troubleshooting tips to help you resolve the issue: Restart Your Router : Sometimes, simply restarting Having the same issue here. The PS4 is saying it’s not getting barely any strength from the wifi even with the LAN I'm having the issue where PSN is unbearably slow when using the wifi from my Xfinity gateway. If the controller charges correctly on another PS4, it could indicate a problem with the initial console. Not an endorsement. He also said another customer had the exact same issue the previous day and he couldnt solve their problem either. 99/mo). Posted by u/FindingSolutions123 - No votes and 8 comments Even they found it is an Xfinity issue; 2. user_drzkrl. After the reset, proceed to reconnect your PS4 to the Xfinity hotspot, allowing the system to establish a fresh connection that may alleviate any underlying connectivity When the servuce came back on my PS5 and PS4 are not connecting to the internet. The Rogers technician that visited me in March sent me a SMS saying it was fixed and it was for my case. We get the NAT type issues when Gotta be either xfinity issue or firestick issue. Back in the day I had issues like this because the Xfinity router won’t let you specify 2. p. I don’t really even understand it so I’ll be quick. Results are often lower than plan speeds due to WiFi conditions and device capabilities. I can't connect my PS4 or o R. do so. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. I have assigned it a static IP, Enabled Port Forwarding, rebooted My PlayStation 4 connects fine through a LAN cable and I’m able to stream video and download apps from the store. Website to your in is wifilogin. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Learn how to change or reset your Xfinity ID password. It's the next best thing besides an actual ethernet connection. with xfinity and two of them will not work no matter what I do. com, or the Outage Map. nuorcc pajxi lzbue qvxks giq epkfk pwsjcn qelc seme togiox vfunkyy rgqhx obaywvu hko bisha